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How to Setup Roadrunner Email for Outlook

by UrgentRCM

In the digital age, where communication is key, having your email seamlessly integrated with your preferred email client is essential. If you are a Roadrunner email user and prefer the functionalities of Outlook, setting up Roadrunner email for Outlook can greatly enhance your email management experience. In this comprehensive guide, we’ll walk you through the step-by-step process, ensuring a smooth setup and optimal functionality.

Step 1: Gather Required Information

Before initiating the setup process, it’s crucial to gather the necessary information. Ensure you have the following details on hand:

  1. Roadrunner Email Address: Your full Roadrunner email address, including the “@rr.com” domain.
  2. Roadrunner Email Password: The password associated with your Roadrunner email account.
  3. Incoming Server Information: Roadrunner email utilizes IMAP for incoming emails. The incoming server (IMAP) address for Roadrunner is “mail.twc.com,” and the port is 993.
  4. Outgoing Server Information: For outgoing emails, the SMTP server address is “mail.twc.com,” and the port is 587. Make sure to enable SSL/TLS encryption for added security.

Step 2: Open Outlook and Access Account Settings

  1. Launch Outlook: Open Microsoft Outlook on your computer.
  2. Access Account Settings: Navigate to the “File” tab at the top-left corner of the Outlook window. From the dropdown menu, select “Add Account.”

Step 3: Choose Email Account Type

  1. Select “Manually configure server settings or additional server types” and click “Next.”: In the setup process, choose the option to manually configure server settings and click “Next.”
  2. Choose “Internet Email” and click “Next.”: Opt for “Internet Email” as your account type and proceed by clicking “Next.”

Step 4: Input User and Server Information

  1. User and Server Information:
    • Your Name: Enter your full name.
    • Email Address: Input your complete Roadrunner email address.
    • Account Type: Select “IMAP.”
    • Incoming Mail Server: Set this to “mail.twc.com.”
    • Outgoing Mail Server (SMTP): Set this to “mail.twc.com.”
  2. Logon Information:
    • User Name: Enter your Roadrunner email address without the “@rr.com” part.
    • Password: Input the password associated with your Roadrunner email account.
  3. Click “More Settings.”: Once the information is filled out, click on the “More Settings” button.

Step 5: Configure Additional Email Server Settings

  1. General Tab:
    • Enter a recognizable name for your email account in the “Mail Account” field.
    • Click on the “Outgoing Server” tab.
  2. Outgoing Server Tab:
    • Check the box that says “My outgoing server (SMTP) requires authentication.”
    • Select “Use same settings as my incoming mail server.”
  3. Advanced Tab:
    • Incoming server (IMAP): Set this to 993.
    • Use the following type of encrypted connection: Choose “SSL/TLS.”
    • Outgoing server (SMTP): Set this to 587.
    • Use the following type of encrypted connection: Choose “STARTTLS.”
  4. Click “OK” to Save Settings: After configuring the settings, click “OK” to save the changes and return to the main configuration window.

Step 6: Test Account Settings

  1. Return to the Add Account Window: Back in the main account settings window, click on the “Next” button. Outlook will now test the account settings.
  2. Verification Process: Outlook will verify your settings and ensure that it can connect to the Roadrunner email servers. Once the tests are successful, click “Finish” to complete the setup.

Step 7: Access Your Roadrunner Email in Outlook

  1. Finish Setup: Once the tests are successful, click “Finish” to complete the setup process.
  2. Access Your Roadrunner Email: You can now access your Roadrunner email directly from Outlook. All your emails, folders, and contacts will be synchronized, providing a seamless experience.

Troubleshooting Tips:

  1. Check Internet Connection: Ensure that you have a stable internet connection throughout the setup process.
  2. Verify Username and Password: Double-check your Roadrunner email address, username, and password to avoid login issues.
  3. Review Server Settings: Verify that the incoming and outgoing server settings, as well as the encryption settings, match the provided Roadrunner information.
  4. Update Outlook: Ensure that your Outlook software is up to date, as outdated versions may have compatibility issues.


Setting up Roadrunner email for Outlook is a straightforward process that enhances your email management capabilities. By following these step-by-step instructions and troubleshooting tips, you can seamlessly integrate your Roadrunner email into Outlook, providing a centralized hub for your communication needs. Enjoy the convenience of accessing your Roadrunner emails alongside other Outlook features, streamlining your digital communication experience. If any issues persist, Spectrum’s customer support is readily available to assist, ensuring that you make the most of your interconnected communication platforms.

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